FAQ

Will I be able to get merch before the holidays?

Unfortunately, we won’t have items in stock before CSI closes for the holiday break. (But you can stay cozy and well-accessorized for winter 2022!)

When can I pick up my order?

Items will be ready for pickup in January 2022. We’ll contact you with pickup details in January!

Where do I pick up my order?

Merch will be ready for pickup on the ground floor at The Centre for Social Innovation - Spadina location (192 Spadina Ave., Toronto, ON).

Do you offer returns or exchanges?

Unfortunately as we are doing a limited batch of merchandise we are not able to process returns or exchanges at this time. All sales are final.

Do you have a size chart?

  • Extra Small (XS): Length: 25", Chest width (laid flat): 19"
  • Small (S): Length: 26", Chest width (laid flat): 20"
  • Medium (M): Length: 27", Chest width (laid flat): 22"
  • Large (L): Length: 28", Chest width (laid flat): 24"
  • Extra Large (XL): Length: 29", Chest width (laid flat): 26"
  • Extra Extra Large (XXL): Length: 30", Chest width (laid flat): 28"